AI-Powered Business Roles

Give your teammore capacity.

AI-powered business roles can handle defined conversations, routine requests, qualification, scheduling, follow-up, and workflow tasks — so your people can spend more time on work requiring judgment, creativity, expertise, and human relationships.

“AI Employees” are AI-powered business roles designed to support human teams — increasing capacity, improving responsiveness, and automating defined routine work. They are not a replacement for your people.

AI roles

Configured roles, ready to support your team.

AI Chatbot

Website conversations, approved FAQs, inquiry capture, and basic visitor guidance.

Get started

AI Voice Agent

Supported inbound voice interactions, routine questions, routing, and configured conversational tasks.

Get started

AI Receptionist

Front-line inquiries, qualification, routing, appointment scheduling, and routine customer communication.

Get started

AI Appointment Setter — Inbound

Engages inbound prospects, qualifies opportunities, follows up, and guides qualified leads toward scheduling.

Get started

AI Appointment Setter — Inbound + Outbound

Supports inbound qualification plus approved outbound prospect follow-up and appointment-setting workflows.

Get started

AI Customer Service

Handles approved routine customer questions and requests while escalating exceptions requiring human attention.

Get started

Custom AI Agent

A private AI operating system built around your business. Designed with persistent business context, specialized skills, approved tools, workflows, integrations, permissions, and escalation rules.

PositioningNot a chatbot. A purpose-built AI command center for your organization.
Get started

Hermes Agent Systems

Scoped

Private, extensible AI agent environments designed for persistent context, advanced skills, tool use, automation, and multi-step business execution. JMG configures, deploys, integrates, and manages Hermes-based systems around your organization's workflows and infrastructure.

ImportantFinal architecture depends on client requirements.
Get started

AI Automation

Connect AI with workflows, CRM records, APIs, integrations, and defined operational processes.

ImportantStandard configurations. Complex automation is custom-priced.
Get started

Productized roles are designed to support direct checkout as configurations are approved. Custom and complex configurations are scoped and quoted per engagement.

Where it fits

Built around how your industry actually works.

Illustrative use cases

Home + Field Services

  • Inquiry handling
  • Lead qualification
  • Appointment requests
  • Service-area questions
  • Follow-up
  • Customer updates

These are illustrative use cases. Not every use case is available in every configuration, and AI does not make regulated professional decisions — those remain with qualified, licensed people.

Efficiency, not replacement

AI should make people better at their jobs.

The goal is not to remove humans from the business. The goal is to remove unnecessary friction from their day.

AI handles

  • Faster first responses
  • Handle repetitive interactions
  • Consistent follow-up
  • Organize information
  • Initiate defined workflows

People stay on

  • Judgment
  • Exceptions
  • Relationships
  • Creativity
  • Decisions requiring expertise
JMGCORE
Website
CRM
AI
Automation
Payments
Customer Comms
Data