Privacy Policy

This Privacy Policy explains how we handle information when people interact with us. It applies when you:

• Visit our website
• Communicate with Juicy Media Group
• Request information about our services
• Use website chat or AI-powered conversational experiences
• Purchase or inquire about services
• Interact with communications you receive from us
• Otherwise use our website or services where this policy is presented

By using our website or services where this policy is presented, you acknowledge the practices described here.

Depending on how you interact with us, we may collect the following categories of information:

• Name
• Email address
• Telephone number
• Business or company information
• Website or project information
• Communications and inquiry content
• Service preferences
• Transaction- or payment-related information, as applicable
• Technical, device, and browser information
• IP address
• Usage information
• Referral and source information
• Cookie and analytics information

Where payments are processed, they are handled through applicable third-party payment providers. We do not maintain complete payment-card credentials on our own systems except to the extent specifically confirmed and disclosed.

We may collect information from sources such as:

• Information you supply to us directly
• Your interactions with our website
• Conversational or chat experiences
• Service inquiries
• Transactions
• Communications with us
• Automated technologies such as cookies, where applicable
• Integrations and service providers, where applicable

We may use information for purposes such as:

• Responding to inquiries
• Providing requested services
• Qualifying project and service needs
• Communicating with clients and prospects
• Scheduling appointments
• Preparing quotes and proposals
• Processing transactions through applicable providers
• Maintaining CRM records
• Operating and improving our website
• Providing customer support
• Maintaining security
• Complying with applicable legal obligations
• Sending communications where appropriate consent exists

Juicy Media Group may use AI-assisted systems to:

• Answer routine questions
• Assist with inquiries
• Collect project information
• Qualify service needs
• Schedule or route requests
• Assist with customer service
• Support defined business processes

Please avoid submitting unnecessary highly sensitive information through general website chat or conversational experiences. AI-assisted systems are a tool to support our team; they are not infallible, and we do not represent that they are always accurate or complete.

Our website may use cookies and similar technologies to operate the site, remember preferences, understand usage, and improve performance. You can usually control cookies through your browser settings; disabling certain cookies may affect how parts of the website function.

Where we use analytics or similar measurement technologies, they help us understand how the website is used so we can improve it.

We may share information with service providers that support legitimate business operations, such as:

• Website hosting
• CRM
• Communications
• Payment processing
• Analytics
• Automation
• Cloud infrastructure
• Customer support

These providers are expected to handle information consistent with the purposes for which it was shared and applicable law.

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including for legitimate business, operational, contractual, security, and legal needs. Retention periods depend on the type of information and the context in which it was collected.

Depending on your circumstances, you may have choices regarding:

• The communications you receive from us
• SMS opt-out (reply STOP to the applicable program)
• Email unsubscribe, where applicable
• Cookies and browser controls, where applicable

Our website and services are intended for a general business audience and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can take appropriate action.

Our website may link to or integrate with third-party websites and services. Those third parties have their own privacy practices, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party services you use.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after an update indicates your awareness of the current policy.

If you have questions about this Privacy Policy or our privacy practices, you can contact Juicy Media Group at: